Refund Policy

Thank you for shopping at 212 Print Lab. We are committed to providing high-quality products and exceptional customer service. Please review our refund policy below:

  1. Refund Eligibility:

We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, you may be eligible for a refund under the following circumstances:

The product received is defective or damaged.

The product received is significantly different from the item ordered.

The product does not meet the specifications outlined in the product description.

Refund requests must be submitted within 3 days from the date of delivery.

  1. Non-Refundable Items:

Certain items are not eligible for refunds unless they are defective or damaged upon arrival. These items include:

Custom or personalized orders.

Digital downloads or electronic files.

Products that have been used, altered, or modified after delivery.

Products that are returned without their original packaging or accessories.

  1. Refund Process:

To request a refund, please contact our customer support team at with your order number and a detailed explanation of the issue.

Our team will review your request and may require additional information or evidence, such as photographs of the product in question.

If your refund request is approved, we will initiate the refund process within 7 business days. The refund will be issued to the original payment method used for the purchase.

  1. Shipping Costs:

Shipping costs are non-refundable, except in cases where the return is due to our error or a defective product.

You will be responsible for paying the return shipping costs unless otherwise specified by our customer support team.

  1. Refund Exceptions:

We reserve the right to refuse refunds or returns if the product is returned in unsatisfactory condition or does not meet the eligibility criteria outlined in this policy.

Refunds may be subject to restocking fees or deductions for any damage or wear-and-tear caused by the customer.

  1. Cancelled Orders:

Orders that are cancelled before they are processed or shipped may be eligible for a full refund. Please contact us as soon as possible if you wish to cancel your order.

  1. Policy Updates:

We reserve the right to modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

It is your responsibility to review this policy periodically for updates or changes.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us at [contact email] for assistance.

By placing an order with 212 Print Lab, you agree to abide by the terms and conditions outlined in this refund policy.

Thank you for choosing 212 Print Lab! We appreciate your business.

Who We Are

212 Print lab offers world-class printing and signage services, utilizing the latest industry innovations, cutting-edge technology and superior-quality materials to ensure expertly crafted results for every project. Our commitment to customer satisfaction and industry expertise guarantees truly eye-catching, attention-grabbing and awe-inspiring visuals that will help to ensure the success of any endeavor.

Our Promise To You

212 Print Lab is a New York City-based printing and sign service that provides top-quality products and services with competitive prices, personalized customer service and years of domain expertise. We take pride in our ability to produce results that surpass expectations. Our commitment to customer satisfaction and our passion for our work ensures long-lasting relationships.